An entrepreneurial perspective on the work that helps a business run.
Moa Longkumer · Founder Support & Growth PartnerGood systems should make work easier—not more complicated.
I enjoy identifying gaps, organizing processes, finding practical solutions and making things work better. My own experience as an operator has taught me to focus on what will really help the people doing the work.
- Strategic problem-solving
- Systems-oriented thinking
- Independent execution
- Organization and attention to detail
- Creative visual judgment
- Continuous learning
Experience from both sides of the work.
From content administration to co-founding a café, and on to building practical digital operations with founders.

2005–2010
Hewlett-Packard
E-Assisted Content Administrator
Content development, proofreading, and intranet website maintenance.
2011–2020
Café Refuel
Co-Founder & Operations Manager
Co-founded and managed daily café operations in Kalimpong.
2014–2020
Kalimpong Bicycle Rentals
Business Owner & Operator
Operated a bicycle-rental business as an additional tourism offering.
2016–2020
Himalayan Eagle Tours
Motorcycle Tours Operator
Partnered with a Swedish company to organize motorcycle tours.
2020–2023
Tech Hill Virtual Staffing
Co-Founder · Business Development
Supported business development, recruitment, client relationships, and operations.
2024–2026
Curated Transitions
Virtual Assistant · Operations & Digital Support
Automated client documents and supported websites, email marketing, and print production.
Independent contractor
Smooth Business Growth
Social Media & Content Support
Developed publishing workflows and repurposed video and podcast content.
2026
Vegas Social Adventure Network
Operations, Systems & Automation
Configured CRM workflows, supported 27 communities, developed Lola, and coordinated remote teams.
My uploaded materials differ on how they describe my current 2026 role, so I’ve kept the timeline to the specific roles and dates each resume supports.
Have a business that needs more structure, better systems or an extra pair of capable hands?
Let’s talk about how I can help.